English 
Khmer It is the Bank instant plastic card non-personalized linked to you nominate account to check account balance, cash withdraw and other bank related services.
ATM Card
- Cash withdraw up to $20,000 per day from ATMs of SBI LY HOUR Bank.
- Cash deposit via SBI LY HOUR Bank's Cash Deposit Machine.
- Have Access to ATM machine with CSS members.
- View balance and transaction and other services.
| No | Fee Charge | Frequency | Amount (USD) |
| 1 | Annual Fee – Principal | Annually | Free of Charge |
| 2 | Damage Card Fee (Lost / Stolen) | Per Time | $5 |
| 3 | PIN (Set from Mobile App) | Per Card | Free of Charge |
| 4 | Balance Inquiry Fee with Other Banks | Per Time | (Refer to CSS Where Applicable) |
| 5 | Other Channel | CSS / LHPP | Subject to Separate Fee and Charge |
| 6 | Cash Withdrawal Trn limit | Per Day | $20,000 (Refer to CSS Where Applicable) |
| 7 | Cash Trn Limit – On us |
Per Txn or 40 pcs |
$4,000 |
| 8 | Cash Withdrawal Transaction Limit our Branch Counter | Per Day | Subject to Available Limit |
| 9 | Purchase Trn Limit | Per Day | (Refer to CSS Where Applicable) |
| 10 | Number of Purchase Trn Limit | Per Day | (Refer to CSS Where Applicable) |
| 11 | Number of Cash Withdrawal | Per Day | (Refer to CSS Where Applicable) |
| 12 | Cash Withdrawal / Cash Advance – On Us - Fee Charge | Per Time | Free of Charge |
| 13 | Cash Withdrawal / Cash Advance – Off Us – Fee Charge | Per Transaction | (Refer to CSS Where Applicable) |
| 14 | Card Expiry | Per Card | 5 Years |
| 15 | SMS, Email in - App Notification | Per Time | Free of Charge |
| 16 | Type of Service Supported | – | Cash / Retail (Refer to CSS Where Applicable) |
Please visit our branches nearest to you and our team will warmly welcome and help you to apply the card or contact
us for more information via our 24/7:
- Hotlines: +85523 980 888
- [email protected]
Q1: How are my online purchases secured with Visa?
A: Visa has developed a program that helps confirm your identity when you make an online purchase. There’s no need to download anything, install software, or register your account. During an online purchase from your desktop, mobile or other digital device, you may be guided through an extra check to verify your identity. This helps us ensure you’re you and better protects you from fraud. This is one way SBI LY HOUR Bank and Visa have teamed up to secure your accounts.
Q2: What is the benefit for consumers?
A: Through this program, you have an added layer of protection that prevents the unauthorized use of your Visa card while shopping online. This service helps us know you’re really you and most importantly it protects you from fraud.
Q3: Is my personal information safe and secure?
A: Yes. Your information is transmitted using a high level of encryption and is stored on a secure server.
Q4: Does this Visa service cost me anything?
A: No. There are no costs associated with this service.
Q5: How will I know if my online purchase has this added layer of protection?
A: This service will automatically work at checkout at any of Visa's participating online merchants. Remember, there’s no need to download anything, install software, or register for an account to get this added layer of protection. When using this service, you may occasionally be prompted at checkout to verify your identity, but this is to ensure you’re you and protect you from fraud. Lastly, if you see the following Visa Secure badge on participating online merchants’ websites this also indicates the use of this service.
Q6: Can I still use my SBI LY HOUR Visa card at online merchants that are not participating in this program?
A: Yes, your SBI LY HOUR Visa card will continue to work as usual if the merchant is not participating in this program. our transaction will still be protected by multiple layers of security and zero liability for fraudulent purchases.
Q7: Can I use both credit and debit cards?
A: Yes! This service was designed for both Visa credit and debit cards when shopping online. When you use your Visa debit card, your online transaction experience will be similar to a credit transaction.
Q8: What happens when I finish shopping?
A: Yes! This service was designed for both Visa credit and debit cards when shopping online. When you use your Visa debit card, your online transaction experience will be similar to a credit transaction.
Q9: If I do encounter this extra verification step, what will the extra check be?
A: SBI LY HOUR Visa has a number of tools that can help verify your identity such as one-time passcode or biometrics. If you encounter this extra step, simply follow the instructions on your screen to verify your identity.
Q10: I see the Visa logo when I’m going through the extra check. What’s this about?
A: If you do encounter this extra verification step, Visa helps transmit the information being shared between the merchant and us. The Visa logo is there to give you peace of mind that the transmission is secure.
